Privacy and Security
(1)Collection of Personal Data
In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you've given previously from your visit to our site and your registration and browsing of our site. Including your name, e-mail address, gender, IP, device information, your billing and shipping address information, phone number, address, language preference, merchandise category preferences.
At Idefinewig.com, we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.
(2)Use of Personal Data
We collect Personal Information that you provide to us voluntarily and process it for the following purposes:
To create your personal account at Idefinewig.com
To complete transactions with you;
To be able to contact you in the event of any problem with the delivery of your items;
To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;
To know your needs and preferences and recommend personalized products;
To develop, enhance, market and provide products and services to meet your needs;
To process exchanges or product returns;
To improve our services and respond to requests or complaints.
(3)The Content & Frequency of our communication with you
For automatically triggered email, SMS, and App push notifications We may send you a confirmation email or a SMS verification after you register with Idefinewig as well as service-related notifications as necessary.
Your order confirmation email;
Your address change confirmation email;
Your payment confirmation email;
Your order delivery notice;
Your package logistics method changing notification;
The above list are closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again.
The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.
How to delete my account: Please refer to (7)Right to Opt-out.
For manually group email or SMS, and App push notifications To recommend such as personalized products, services, discounts, shopping and wearing tips, maintenance tips, updates of service policy and offers that may be of interest to you,including to send you such information by email, post or SMS.
How to unsubscribe: Please refer to (7)Right to Opt-out.
Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to use shopping cart.
If you are under 16 years old please use Idefinewig.com only given or authorized by the holder of parental responsibility over the child. Idefinewig do not collect, use, or transfer data to third parties with any data from children under 13. We will immediately delete the data when we learn that we have collected the personal data of a child under 13. If you find any child under 13 years old was registered on our site, please contact us to delete. Email:[email protected].
(6) Processing of information
You agreed to clearly and fully understand, for the sole purpose that providing you with the personalized recommended products, efficient customer service, and timely news notification, we shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.
(7)Right to Opt-out
Delete my account Idefinewig is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Idefinewig customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of Idefinewig. No more emails or messages If you no longer wish to receive the Company's promotional communications, you may opt-out by unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can unsubscribe from SMS by e-mailing our customer service at [email protected].
2.Data Security on Idefinewig.com
(1)How do we secure user's information
Idefinewig.com incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. But we will do our best to protect your data security. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. While to provide your better services, we do work with Third-party Partners. You are responsible for maintaining the security and confidentiality of your Idefinewig.com user name and password.
(2)Working with Third-party Partners
Sometimes we must use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. We will sign a strict confidentiality agreement with third-party service providers. At the same time, strict encryption method will be used during data transmission.
We have to provide your name, shipping address, email and phone number to partners such as DHL, USPS, EMS, UPS, Fedex etc in order to guarantee delivery of your orders.
We have to provide your credit card number to financial services organizations such as PayPal, credit card processors and issuers in order to process payments. We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.
During your registration, you agree to receive promotion notification from us; you might be informed with new products, promotional announcements, special offers and services through EDM and SMS. You may unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can also email [email protected] and request to stop sending any promotion email or short message to you.
·Data tracking and statistics
In order to enhance the user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners, and Google Analytics.
(3)You fully understand and clearly agree that we may authorize affiliates to process your personal data after signing a strict written data processing agreement.
(4)Corporate affairs and business affairs.
We may share personal data with all affiliated companies. In the event of merger, reorganization, acquisitions, joint ventures, assignment, spin-off, transfer or sell or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
3.Updates to Our Privacy & Security Policy
Idefinewig.com reserves the right to change the privacy and security claims of the site. Any changes we have made to this Privacy & Security Policy can be found by visiting us online. When we do make changes, we will update the "Last Updated'' date below. Where changes are viewed as more material, we may attempt to contact you or we will post a notice on this website that we have made changes to this policy.
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: [email protected].
4.1 Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
1) Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as a member, enable you to use 1-Click purchasing, and provide other customized features and services.
2) Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences through Your Account.
3) Keeping track of items stored in your shopping basket.
4) Conducting research and diagnostics to improve Idefinewig's content, products, and services.
5) Preventing fraudulent activity.
You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
5.2. We shall not associate a permanent device identifier with other personal data, sensitive user data, or resettable device identifiers, except for the following purposes:
For telephone services associated with SIM identity information (e.g., Wi-Fi calling services linked to a specific carrier account).
For enterprise device management applications operated in owner mode.
5.3. We shall not employ sensitive information permissions and APIs for collecting user data or device data in undisclosed, unimplemented, or unauthorized functions or purposes. Furthermore, for the purpose of promoting sales, We shall not sell or share, without user consent, personal or sensitive data obtained through sensitive information access permissions or APIs.
5.4. User or device data accessed through restricted permissions is considered as personal and sensitive user data. If You decline to grant restricted permissions, We will respect Your decision. We will take reasonable measures to enable users who have not granted sensitive permissions to use the application as normally as possible. However, You understand and acknowledge that some of our services may not be available if You do not grant Us these permissions.
Call Log Permission Group: If users choose to, they are entitled to actively register the application as the default phone or assistant handler for the device. We will not set it to automatically retrieve in the background.
SMS Permission Group: If users choose to, they are entitled to actively register the application as the default SMS or assistant handler for the device. We will not actively collect and will not set it to automatically retrieve in the background.
5.6. Device location information is considered as personal and sensitive user data. We will not collect such information. We will also not request users to grant location information permissions for the purposes of advertising or data analysis.
Even if using location information is necessary to provide existing features or services, We will request Your explicit consent. The application will only request the minimum necessary permissions (i.e., requesting approximate location information rather than precise location information, foreground permissions rather than background permissions), and the level of location permission requested for respective features or services should be within the reasonable expectations of the user.
5.7. The file and directory attributes on the user's device are considered as personal and sensitive user data. If, for certain features that are essential to providing the application service, We need to access the device storage, We will only request access to the device storage that is crucial for its operation.We will not access Your device's camera or files without obtaining Your consent.Further,We will not request access to the device storage for purposes unrelated to providing key application functionality, or to do so on behalf of any third party.
If the application targets Android R and requests broad access to shared storage ("All Files Access Permission"), We will clearly prompt You to enable "All Files Access Permission" for our app under the "Special App Permissions" settings.
6. Your Rights
We take reasonable steps to ensure that Your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that We collect. You are also entitled to restrict or object, at any time, to the further processing of Your personal data. You have the right to receive Your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of Your personal data. To protect the privacy and the security of Your personal data, We may request data from You to enable Us to confirm Your identity and right to access such data, as well as to search for and provide You with the personal data We maintain. There are instances where applicable laws or regulatory requirements allow or require Us to refuse to provide or delete some or all of the personal data that We maintain. You may contact Us to exercise Your rights. We will respond to Your request in a reasonable time frame, and in any event within 30 days.
6.1 What Choices Do You Have
1)If You have any questions as to how We collect and use Your personal information, please contact our Customer Service. Many of our Idefinewig Services also include settings that provide You with options as to how Your information is being used.
As described above, You can choose not to provide certain information, but then You might not be able to take advantage of many of the Idefinewig Services.
2)If You do not want to receive notify or other communications from Us, please adjust Your customer communication preferences. If You don't want to receive in-app notifications from Us, please adjust Your notification settings in the app or device.
3)If You have registered an account on Idefinewig, you possess the authority to delete Your account within the application and also to get in touch with Idefinewig for the purpose of account deletion.
6.2 Third-Party Websites and Services
7. Protection of Information
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to Your data, and to correctly use the data We collect. We will retain Your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
We work to protect the security of Your personal information during transmission by using encryption protocols and software.We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that We may ask to verify Your identity before We disclose personal information to You.Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on Your needs.
It is important for You to protect against unauthorized access to Your password and to Your computers, devices, and applications. We recommend using a unique password for Your Idefinewig account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
8. Additional State-Specific Privacy Disclosures
Note that the implementation details of some of these laws have not yet been finalized. We are always working to better comply with these laws and will update our processes, disclosures, and this notice as these implementing rules are finalized.
9. Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, or among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that You accept the revised Privacy Statement. If You do not agree to the revised Privacy Statement, please refrain from using our products or services and contact Us to close any account You may have created.
10. Conditions of Use, Notices, and Revisions
11. Contact Us
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:
Last updated: November 19, 2023.